Privacy policy

At Macellastore, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, shop with us, or interact with us. We are committed to transparency in data processing and handle your information with care.

Information We Collect

When you visit macellastore.com or place an order, we may collect the following types of information:

Personally identifiable information – such as your name, email address, phone number, shipping address, and billing address

Order information – including the items you purchased, order date, order amount, and payment method

Account information – if you create an account with us, we store your login credentials and order history

Website usage data – such as your IP address, browser type, device information, pages visited, and the time and date of your visit

Communication data – records of any communication between you and us, including emails and phone calls

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including shipping and delivery

To communicate with you regarding your orders, including order confirmations, shipping updates, and refunds

To provide customer support and respond to your inquiries

To improve our website, products, and services based on customer interactions

To send you marketing communications, but only if you have consented to receive them

To fulfill legal obligations and prevent fraudulent transactions

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as:

Payment processors – to securely process your payments

Logistics carriers – to deliver your orders to you

IT service providers – to help us maintain and improve our website

These service providers are contractually obligated to protect your information and may only use it for the specific services they provide to us.

We may also disclose your information if required by law or in response to a valid legal request from a public authority.

Data Security

We take the security of your personal information very seriously. Our website uses Secure Socket Layer (SSL) encryption to protect your data during transmission. We also implement appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your information. We are committed to protecting your personal information; however, no method of internet transmission is absolutely secure. While we cannot guarantee absolute security, we pledge to employ industry-standard practices to safeguard your data.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, understand how you use our site, and improve your experience. You may choose to disable cookies in your browser settings; however, please note that this may affect certain features of our website.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

The right to access the personal data we hold about you

The right to request the correction of inaccurate or incomplete data

The right to request the deletion of your personal data (subject to legal obligations)

The right to object to or restrict the processing of your data

The right to data portability—to receive your data in a structured, commonly used format

If you wish to exercise any of the above rights, please contact us at info@macellastore.com. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (including satisfying any legal, accounting, or reporting requirements). When your data is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete that information.

Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, accompanied by a revised "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us:

Email: info@macellastore.com

Phone: +39 02 45476800

Address: Corso Italia, 1, Milano, ML 20122, Italy

Customer Service Center